Monday, December 11, 2006

Blog Notification and Repeated Invites

The following issues have been raised by some users and we have captured our feedback below.

Blog Notification

Some of you have pointed out that sometimes, for a blog for which you have set-up notification, you receive multiple emails when the Blog is updated. The reason for the multiple emails is that the Blog Owner created & posted a new entry and then edited the same entry multiple times (maybe added content, or changed format, etc). The notification feature sees that the specific blog database was updated and sends out a notification (for each update - even when the original post is edited). So please note that the multiple emails are generated due to edits made by the blog owner. We are looking at ways to minimize the number of email notifications you get and we appreciate your patience.

Repeated Invites

Some of you have pointed out that you receive invites even after you have signed up, and sometimes you seem to keep getting these invites. The reason for this is that you initially signed up using an invitation from a SPN user, but then subsequently another user invited you too. We are working to disable invitations to registered users. For now, the simplest thing to do is to "Reply" to the invitation email and let the SPN user know that you are already a member. Also, ask the user to DELETE the original invitation they sent to you. This is specially important if the person that invited you had set-up auto-invite (which sends out invites automatically every 10 days). A how-to tour on the invite function is available under FAQ (click here to see this tour).

Tip for users who are deleting invitations: Use the "Sort Alphabetically" feature. This way you can find the email address you want to delete more easily. Delete all the invitations to the specific user or at the very least the very first invitation (see date field) - this will then disable future auto-invites.