SPN Invites going into Bulk/Junk/Spam folders
Some of you have highlighted the issue that SPN invitation emails you send out land up in the recipients bulk folder (and hence they never see it!). Since this may impact several users we thought we would add our feedback to this blog.
Please note that email services such as Yahoo, Gmail, Hotmail, etc. can sometimes route emails to Bulk/Junk/Spam folders. Hence the people you invited may not get the SPN invitation email you sent them. The best way to get around this is to send the people you invited a personal email and to let them know that you will send those who have not signed up yet an SPN invite shortly and that they should look out for it in their Bulk/Junk/Spam folder too. Also please highlight that after they register they should complete their school profile so that they get connected to relevant parents from their school, grade, and class.
After you send out a personal email, login to your SPN account – go to the Invite Status page and “Invite All Again” which will send all those people who have not signed up a new invite (Click here to see a small tour on this feature).
PS: Please "train" your email service by setting emails from schoolparentnet.com in your "safe" list. Alternatively, if you get an email from SPN in your Spam folder, make sure you mark it as "Not Spam". This applies to all current users and to those who may be reading this blog and may expect to get invited (ex: if you request an invite from our home page or know that your PTA may invite you).
Please note that email services such as Yahoo, Gmail, Hotmail, etc. can sometimes route emails to Bulk/Junk/Spam folders. Hence the people you invited may not get the SPN invitation email you sent them. The best way to get around this is to send the people you invited a personal email and to let them know that you will send those who have not signed up yet an SPN invite shortly and that they should look out for it in their Bulk/Junk/Spam folder too. Also please highlight that after they register they should complete their school profile so that they get connected to relevant parents from their school, grade, and class.
After you send out a personal email, login to your SPN account – go to the Invite Status page and “Invite All Again” which will send all those people who have not signed up a new invite (Click here to see a small tour on this feature).
PS: Please "train" your email service by setting emails from schoolparentnet.com in your "safe" list. Alternatively, if you get an email from SPN in your Spam folder, make sure you mark it as "Not Spam". This applies to all current users and to those who may be reading this blog and may expect to get invited (ex: if you request an invite from our home page or know that your PTA may invite you).
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